Careers

Are you a detail-oriented professional with a passion for accuracy, systems, and supporting meaningful work behind the scenes? Do you thrive in a collaborative environment where organization and data integrity are key to success? If so, we invite you to consider an exciting opportunity at the Oregon Symphony!

Oregon Symphony seeks a dedicated and resourceful Development Associate to support the operational foundation of our fundraising efforts. This vital role manages gift processing, maintains donor records, and provides essential administrative support to the Development team, helping ensure the Symphony’s mission is powered by strong, effective fundraising systems.

Key Responsibilities:

• Process and track gifts and pledges across all giving channels and ensure timely and accurate acknowledgements. Coordinate with Finance on deposits and manage ticket office donations with the Ticket Office Manager. Maintain donor records and ensure data integrity in Tessitura and other platforms. Generate standard reports and respond to routine and ad-hoc data requests.Support internal team logistics, provide administrative assistance, and help with departmental events.

Qualifications:

• Associate degree or 1+ years of relevant experience, with a basic understanding of fundraising and database systems preferred. Proficient in Microsoft Office Suite; familiarity with Tessitura, Greater Giving, Donate2, or Adobe Pro a plus. Strong attention to detail, organizational skills, and ability to meet deadlines.Excellent communication and customer service skills, both verbal and written. Ability to manage multiple tasks, maintain confidentiality, and work both independently and as part of a team.

We Offer:

• A chance to be part of a mission-driven organization that brings music to life across our community. A supportive, team-oriented workplace where your contributions are valued. Opportunities to grow your skills and gain insight into nonprofit fundraising operations.

Status and compensation:
This is a full-time, exempt position currently following a hybrid-remote work model with a minimum of 2-3 days/week in-office.

Salary: $45k

Benefits: Comprehensive benefits package including medical, dental, vision, long-term disability insurance, and a 403(b) retirement plan.

How to Apply:
If you're ready to bring your organizational talents to a dynamic fundraising team, we’d love to hear from you. Please submit a cover letter and resume to careers@orsymphony.org with the job title in the subject line.

The Oregon Symphony is an equal opportunity employer. We believe diversity fuels creativity and strengthens our work. We're committed to building a team that reflects a broad range of backgrounds, perspectives, and experiences.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you passionate about the arts and providing exceptional customer service? Do you excel in a dynamic, fast-paced environment where no two days are the same? If so, the Oregon Symphony has a wonderful opportunity for you!
We are currently seeking a Patron Services Representative to join our team. In this role, you will be the face of the Symphony, ensuring that patrons have a world-class experience from the moment they inquire about a concert to the final applause. Your responsibilities will span across customer service, sales, and operational support, making you a vital part of our mission to bring music to life.

Please download the attachment below for a full job description.

Key Responsibilities:

• Answer incoming phone calls and emails with a helpful, positive attitude.
• Sell tickets for Symphony concerts at the Oregon Symphony Ticket Office and the Arlene Schnitzer Concert Hall.
• Use consultative sales techniques to understand customer needs, make product recommendations, and explain subscriber benefits.
• Maintain a detailed understanding of the patron database system, managing accounts with precision.
• Handle transactions, ticket exchanges, payments, and account adjustments in line with policies.
• Stay informed about Symphony programs, products, community events, and other endeavors.
• Assemble ticket packets and handle various mailings; Balance cash and checks against daily sales.
• Assist in concert preparations, including will call tickets and last-minute seat changes. Support special projects such as staffing information tables, managing giveaways, and assisting with the annual Gala.

Qualifications:

• At least one year of experience in customer service or retail sales; ticket or box office experience preferred.
• Proficiency in CRM software; knowledge of Tessitura is a plus.
• Strong arithmetic skills for handling transactions.
• Ability to work flexible hours, including evenings and weekends during the Symphony season.
• Excellent written and verbal communication skills. Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Status & Work Environment:
This is a full-time, 35-hour per week position that follows a hybrid remote work model. Patron Service Representatives work 1-2 onsite concerts and 2-3 remote shifts per week, depending on business needs.

We Offer:

• A chance to be part of a respected and mission-driven organization.
• A supportive and collaborative work environment.
• The opportunity to gain experience in the vibrant performing arts community.

Pay Rate: $19.09/hour

Benefits: Comprehensive benefits package including medical, dental, vision, long-term disability insurance, and a 403(b) retirement plan.

How to Apply:
If you’re ready to bring your passion for the arts and exceptional customer service skills to the Oregon Symphony, we would love to hear from you. Please submit a cover letter and resume to careers@orsymphony.org  with the job title in the subject line.

The Oregon Symphony is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates irrespective of race, gender, sexual orientation, age, disability, religion, or national origin.